Books tagged: benchmarks

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Found 3 results

Customer Experience in The Cloud
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Price: $9.99 USD. Words: 17,160. Language: English. Published: June 25, 2013. Category: Nonfiction » Education and Study Guides » Computers & technology
This e Book will show you how to measure the overall effectiveness of your online customer service, multichannel service, and web self service strategy. It will guide you through determining how to effectively implement best practices across all customer support channels, how to measure it’s overall effectiveness, and how you can benchmark and compare your performance.
Richardson's Growth Company Guide 5.0 - Investors, Deal Structures, Legal Strategies
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Price: $9.99 USD. Words: 118,570. Language: English. Published: November 19, 2013. Category: Nonfiction » Business & Economics » Small business and entrepreneurship
The 5th edition of a critically acclaimed resource for entrepreneurs and private company investors written by a "veteran legal practitioner" who "knows his stuff." Contains 250+ strategy-packed entries that answer the questions most frequently asked by owners and operators of growing companies as they search for funding, negotiate financing terms, and address other critical issues.
The Elephant in the Classroom: How Our Fear of the Truth Hurts Kids and How Every Student Can Succeed
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Price: $1.99 USD. Words: 41,640. Language: English. Published: November 18, 2014. Category: Nonfiction » Education and Study Guides » Educational policy & reform / general
A fresh and previously uncharted exploration of our educational system uncovers a clumsy and self-defeating “elephant in the room.” This scientific and non-political analysis doesn’t criticize school boards, teachers unions, administrators, parents, students, vouchers or charter schools. No, the problem is in the system itself.