Books tagged: call center

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Found 21 results

Press One for Murder
Price: $2.99 USD. Words: 37,230. Language: English. Published: August 2, 2018. Categories: Fiction » Mystery & detective » Police Procedural
The pressures of working in a call center burned holes in Jeremy's mind.  The customers that he spoke with on a daily basis were extremely cruel. Relentless customer  demands combined with the call center management pushed many employees right out the door.  Could the pressures of working in the call center for Midland Bank cause Jeremy to commit murder?e
Essential Contact Centre KPIs
Price: $7.99 USD. Words: 12,970. Language: English. Published: May 23, 2018. Categories: Nonfiction » Business & Economics » Management, Nonfiction » Business & Economics » Marketing / telemarketing
If you are looking for a clearly defined and explained set of contact centre KPIs, this is the guide for you. Each KPI entry includes a full description, worked example, formula and typical data sources. Many of the definitions for more complex KPIs also include advice for dealing with common problems and mistakes.
The Carnal Man
Price: $2.99 USD. Words: 41,710. Language: English. Published: May 18, 2018. Categories: Nonfiction » Sex & Relationships  » Men's sexuality
A true story of a married man whose being a massage enthusiast took him to different spas until he met Lani. Later in the story, he met Jill. A continuing tale of love and lust… Meet the man filled with carnal desires and get to read what’s in his mind and how he makes a woman fall for him. Above all, get to know on what's his take on lust and on why he can’t be faithful with his wife.
Amazing Customer Service! : Lessons from a Lifetime in the Trenches (Crushing It )
Price: $1.50 USD. Words: 10,000. Language: English. Published: April 20, 2018. Categories: Nonfiction » Business & Economics » Business communication / general, Nonfiction » Business & Economics » Business communication / general
Lessons from a Lifetime in the Trenches Because Your Business Deserves Better!
Quelli del Clan. Il calcio dietro le cuffie
Price: Free! Words: 54,730. Language: Italian. Published: July 10, 2017. Categories: Screenplays » Romance
Un misterioso plico arriva alla redazione della Gazzetta. Il noto giornalista Sebastiano Contrario decide di recarsi a Lecce per analizzare da vicino la storia del Clan Futsal, manipolo di sgangherati dipendenti di un'azienda operante nel settore delle telecomunicazioni. Sarà per il giornalista un folle viaggio nello spazio e nel tempo per inseguire le inverosimili storie degli affiliati al Clan.
SAP Service Management: Using the Service Notification
Price: $4.99 USD. Words: 5,850. Language: English. Published: June 6, 2016. Categories: Nonfiction » Computers & Internet » Enterprise applications / general
Learn about how to use the SAP Service Notification. This book covers the recommendations to get started quickly, and full in depth look at all of the possible fields, and all of the options available to make the service notification fit your exact business needs.
Close Calls
Price: $4.99 USD. Words: 7,470. Language: English. Published: May 5, 2016. Categories: Fiction » Thriller & suspense » General
An Ambitious Tech Support Call Center Owner wants to sell his services in the US market. His tactics make him really successful but exposes him to brutal competition and risk. Will his business survive, especially after all the moral compromises he is forced to make?
Internal Affairs
Price: $5.99 USD. Words: 41,760. Language: English. Published: February 7, 2016. Categories: Fiction » African American fiction » General
The entire life of the call center revolves, lies, consequences and irate customers. Follow the lives of several individuals from different backgrounds who work in a call center as they deal with Drama! and more Drama!
Sweet Revenge
Price: $0.99 USD. Words: 4,160. Language: English. Published: July 11, 2014. Categories: Fiction » African American fiction » Urban life, Fiction » Romance » Adult
Ever want to get revenge on your Ex? That’s exactly what Lace Dixon does. After Taejon, her Ex breaks her heart, Lace tries to get on with her life despite a broken heart. They say hell hath no fury like a woman scorned. Well this Southern girl teaches us about the art of sweet revenge in this very short seductive story.
Close to Nowhere
Price: Free! Words: 16,400. Language: English. Published: May 2, 2014. Categories: Fiction » Thriller & suspense » General, Fiction » Literature » Plays & Screenplays
(4.00 from 1 review)
A haunted desk, a case of mistaken identity and ominous threats from mysterious strangers can be seriously annoying when all you want is to get your job done and go home to your family. Sometimes you just have to take the horns by the bull and deal with it. Close to Nowhere, a short novel of danger and suspense. It's everything you could ever want in a climate change call center thriller!