Books tagged: call center

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Found 12 results

SAP Service Management: Using the Service Notification
Price: $4.99 USD. Words: 5,850. Language: English. Published: June 6, 2016. Categories: Nonfiction » Computers and Internet » Enterprise applications / general
Learn about how to use the SAP Service Notification. This book covers the recommendations to get started quickly, and full in depth look at all of the possible fields, and all of the options available to make the service notification fit your exact business needs.
Close Calls
Price: $4.99 USD. Words: 7,470. Language: English. Published: May 5, 2016. Categories: Fiction » Thriller & suspense » General
An Ambitious Tech Support Call Center Owner wants to sell his services in the US market. His tactics make him really successful but exposes him to brutal competition and risk. Will his business survive, especially after all the moral compromises he is forced to make?
Day In & Day Out
Price: Free! Words: 5,300. Language: American English. Published: March 24, 2014. Categories: Fiction » Science fiction » Short stories, Fiction » Thriller & suspense » Action & suspense
Our would be hero is off to a terrible start. Waking up hung over, heading to work like a zombie, and talking to people he doesn't like; a call center customer service rep. Usually, he deals with upset customers, taking insults and angry outbursts with an almost stoic attitude. Until one day, he gets a call from a strange woman claiming to be from another world, and that his world will soon end!
Sick of Healthcare
Price: $4.99 USD. Words: 19,170. Language: English. Published: August 27, 2013 by Media Over Moonlight. Categories: Essay » Business, Fiction » Humor & comedy » General
Trapped in a job with limited advancement potential, Sick of Healthcare takes the reader inside a health insurance call center where the employees care more about casual day dress code options than work. Chaz Yorick has been writing and performing poetry for over a decade and has been working soul crushing jobs for longer than that. Sick of Healthcare is his first published non-poetry work.
The New Office (The Telemarketers Show)
Price: $0.99 USD. Words: 4,700. Language: English. Published: December 31, 2012 by ASJ Publishing. Categories: Screenplays » Comedy, Screenplays » Short
From the masterminds C.A.Milson & J.D.Rebel come this new comedy movie all about those people we love to hate.... Telemarketers! In this movie, we are introduced to Mick, who decides to move to team to a new office. But will he get lost on his first day? Will Gonzales make good on the office bet? And just where is Navarro?
150 Frases para Entender el Servicio al Cliente
Price: $1.99 USD. Words: 3,190. Language: Spanish. Published: August 16, 2012. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Sales
Son 150 frases con las que puede entender los fundamentos de la atención y el servicio al cliente. Es una herramienta práctica y rápida de leer, útil para todo prestador de servicio que desea refrescar sus conocimientos y mantenerse enfocado en sus clientes. Están basadas en el libro Carta de un Cliente Exigente, en el cual se aborda el tema contado desde la perspectiva de un cliente.
Tech Support vs. Customer
Price: $0.99 USD. Words: 4,050. Language: English. Published: May 17, 2012. Categories: Fiction » Humor & comedy » Satire
Manuscripts of funny conversations between tech support or call center agents and their customer.
Goddess 9 to 5
Price: $0.99 USD. Words: 6,420. Language: English. Published: August 24, 2011. Categories: Fiction » Fantasy » General, Fiction » Fantasy » Contemporary
A comedic look into the modern life of Diana, Goddess of the Hunt, as she spends time working for "Higher Power" the call center that all the Gods now use as first contact with their worshipers.
Call Centre: The Musical
Price: Free! Words: 11,790. Language: English. Published: April 29, 2010. Categories: Screenplays » Musical
Join Frances on her first day as a call centre agent. Meet the zany staff and the problem customers and sing along! Written by a recovering agent who guarantees accuracy, Call Centre: The Musical is a fun ride through the obscure and secretive world of who takes our calls and what is really going on while we are holding.
Pick Up The Phone
Price: $0.99 USD. Words: 17,650. Language: English. Published: September 30, 2009 by ASJ Publishing. Categories: Nonfiction » Business & Economics » Sales, Nonfiction » Business & Economics » Marketing
Telemarketing has come along way since it began some 50 years ago. This book will show you the history of telemarketing, how business has changed over the years, the best way to recruit the top talent, telemarketing scams, why the art of Working From Home is dead and why some call centers fail when others succeed. Written by a professional who has 15 years of multi-national experience