Books tagged: credit manager

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Found: 3 results

Telephone Collection call Scripts & How to respond to Excuses
By Michelle Dunn
Price: $5.99 USD. Words: 9,170. Language: English. Published: May 14, 2013. Category: Nonfiction
I wrote this book because making collection calls seems to be the scariest part of being a bill collector. As someone who has made thousands upon thousands of debt collection calls as a credit manager and first party collector and as an agency owner and third party collector, I wanted to share what I know about making calls that are effective and give you results.
A Business Guide to Getting Paid Kit
By Michelle Dunn
Price: $9.99 USD. Words: 17,370. Language: English. Published: May 16, 2013. Category: Nonfiction
A Business guide to getting paid kit is three of my most popular books combined together to give you a handy reference as you make collection calls and try to deal with excuses, how to choose a reputable collection agency when you need one and how to get paid from your customers on time.
Advanced Collection Techniques for experienced Collectors
By Michelle Dunn
Price: $4.99 USD. Words: 4,260. Language: English. Published: May 23, 2013. Category: Nonfiction
This special report is for collectors who are working every day as a bill collector and dealing with the changes that have come about because of the recession. Things that have worked in the past are no longer working, everybody’s credit has changed, everyone’s job situation has changed, people have lost their homes due to the economy or weather and the flow of our business cash has taken a hit.