Books tagged: customer care

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Found 19 results

6 Tips That Would Enhance Your Customer Service Career
You set the price! Words: 4,440. Language: English. Published: May 7, 2017. Categories: Nonfiction » Career Guides » Personal Care and Service
Do you work in customer service? Get valuable tips and practical advice that impact very positively on your career. This book reveals valuable tips that give you a significant edge over your peers, and guide you on your path to becoming a recognized professional not just in your place of work, but in the customer service industry as well.
How to Start and Manage a Profitable Business You Always Dreamt of
Price: $20.00 USD. Words: 21,680. Language: English. Published: April 13, 2017. Categories: Nonfiction » Business & Economics » Management
This is a complete business manual book meant to meet needs of business people. It helps both to start and manage a profitable business. You can always make reference to it as you run your business. It covers entrepreneurship, business, generating business ideas and exploiting opportunities, strategic and business plans, business management, recruiting people, bookkeeping and record keeping, etc.
Speaking Frankly About Customer Relationship Management
Price: $9.99 USD. Words: 41,770. Language: English. Published: April 3, 2017. Categories: Nonfiction » Business & Economics » Customer relations
Speaking Frankly About Customer Relationship Management is a timely collaboration resource for customer relationship strategy success. It proposes that Customer Relationship Management achievement comes from honest and transparent conversations about CRM strategy and technology.
Strategic Follow Up: Five Easy Steps to Build Your Business (The Follow Up Doctor's Prescription for Business Success Book 1)
Price: $6.99 USD. Words: 24,240. Language: English. Published: January 13, 2017. Categories: Nonfiction » Business & Economics » Strategic planning, Nonfiction » Business & Economics » Customer relations
Treating business contacts and customers well is the key to unlocking the door to bigger and better things: practical connections, long-term relationships and super-sized synergies that can multiply success. Strategic Follow Up describes a five step system that works to build and retain business using a variety of easily accessible tools and the right kind of persistence with the right people.
Common Sense Customer Service - Improve Your Job Skills & Provide a Great Customer Experience
Price: $5.99 USD. Words: 18,760. Language: English. Published: October 10, 2016 by Geoff Wells. Categories: Nonfiction » Business & Economics » Customer relations
A must-have to add to your customer service training program. Great for large or small companies. Non-threatening, chatty style - easy to read, easy to absorb. Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy read.
How Do I Find And Keep Clients?
Price: $4.60 USD. Words: 20,900. Language: Commonwealth English. Published: August 27, 2016. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Small business and entrepreneurship
Are you just starting a business and need to attract clients? Do you want to grow your business? Do you need better client retention? Can your client care to be head and shoulders above the norm? "How do I find and keep clients?" is here to help you make it happen! Filled with information and inspiration, to help you identify and attract your ideal client, then add value and keep them delighted.
100 Short Stories From My Customers
Price: $3.99 USD. Words: 11,860. Language: English. Published: February 17, 2016. Categories: Nonfiction » Business & Economics » Customer relations
The book is a collection of short stories and conversations with customers who checked out at my register at Walmart store in Sugar Land, Texas. Topics were anything under the sun.
The New Professionalism: Connecting Science And Spirit
Price: $3.99 USD. Words: 27,690. Language: English. Published: October 10, 2014. Categories: Nonfiction » Psychology » Personality
Fully illustrated, with space for notes on each page and full of practical exercises and examples, the book enables readers to immediately use the material to begin empowering themselves, have less stress and enjoy themselves more.
The Ultimate Guide On How to Be Naturally Persuasive:Influence People Without Manipulative Persuasion Tactics and Strategies!
Price: $2.99 USD. Words: 6,520. Language: English. Published: August 25, 2014 by JNR Publishing Group. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Sales & selling / management
Today we are going to be talking about a special way of influencing or persuasion that is not so much about the tactics and strategies but is as effective if not more so than manipulation! This will allow you to be influential more easily and effortlessly! You'll just naturally become charismatic, highly persuasive to people without even trying too hard!
Day In & Day Out
Price: Free! Words: 5,300. Language: American English. Published: March 24, 2014. Categories: Fiction » Science fiction » Short stories, Fiction » Thriller & suspense » Action & suspense
Our would be hero is off to a terrible start. Waking up hung over, heading to work like a zombie, and talking to people he doesn't like; a call center customer service rep. Usually, he deals with upset customers, taking insults and angry outbursts with an almost stoic attitude. Until one day, he gets a call from a strange woman claiming to be from another world, and that his world will soon end!