Books tagged: customer care

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Found 23 results

Servicio que vale oro
Price: $9.99 USD. Words: 40,300. Language: Spanish. Published: November 30, 2018 by Claudio Valerio Gaetani. Categories: Essay » Business, Essay » Sociology
El Ingeniero Alvarado es un profesional y catedrático guatemalteco, que ha obtenido varios títulos de postgrado y que cuenta con una experiencia de trabajo de más de treinta y cinco años. En ese tiempo ha servido como empleado, consultor y miembro de varias Juntas Directivas, tanto en el sector privado como en el sector público.
Customer Service and Call Centre 101
Price: $2.99 USD. Words: 4,440. Language: English. Published: September 22, 2018. Categories: Nonfiction » Business & Economics » Customer relations
For English as a Second Language (ESL) individuals, English speakers who are pursuing a career in Customer Service, or English speaking representatives who want to improve their customer service skills.
Customer Care: A New Business Discipline
Price: $9.99 USD. Words: 43,730. Language: English. Published: April 15, 2018. Categories: Nonfiction » Education & Study Guides » Higher
This book is intended for those who are striving for the establishment of a successful company, aligning all processes and operations within it. It is also the perfect choice for those who look for career growth and promotion as professionals with knowledge on quality customer service are required by any business.
If This Parking Lot Could Speak
Price: $0.99 USD. Words: 10,030. Language: English. Published: September 6, 2017. Categories: Fiction » Anthologies » Short stories - single author
If This Parking Lot Could Speak is a collection of 50 micro-fiction stories based upon my experiences selling sunglasses for six months. It's a multi-layered tale of retail, customer service, and intrigue.
Hinges
Price: $3.79 USD. Words: 15,230. Language: English. Published: August 28, 2017. Categories: Nonfiction » Business & Economics » Customer relations
When we grasp the importance of Customer Service in our business, we will open the doors to success. This manual was written in simple English with easy to follow instructions of how to create a truly Wonderful Customer Service Experience.
6 Tips That Would Enhance Your Customer Service Career
Price: $2.99 USD. Words: 4,730. Language: English. Published: May 7, 2017. Categories: Nonfiction » Career Guides » Personal Care & Service
This ebook covers 6 career-enhancing tips for customer service professionals (and folks considering a career in the industry). It contains practical ideas on how you can leverage on self-development, Emotional intelligence, relationship building and more for a fulfiling customer service career.
How to Start and Manage a Profitable Business You Always Dreamt of
Price: $20.00 USD. Words: 21,680. Language: English. Published: April 13, 2017. Categories: Nonfiction » Business & Economics » Management
This is a complete business manual book meant to meet needs of business people. It helps both to start and manage a profitable business. You can always make reference to it as you run your business. It covers entrepreneurship, business, generating business ideas and exploiting opportunities, strategic and business plans, business management, recruiting people, bookkeeping and record keeping, etc.
Speaking Frankly About Customer Relationship Management
Price: $9.99 USD. Words: 41,770. Language: English. Published: April 3, 2017. Categories: Nonfiction » Business & Economics » Customer relations
Speaking Frankly About Customer Relationship Management is a timely collaboration resource for customer relationship strategy success. It proposes that Customer Relationship Management achievement comes from honest and transparent conversations about CRM strategy and technology.
Strategic Follow Up: Five Easy Steps to Build Your Business (The Follow Up Doctor's Prescription for Business Success Book 1)
Price: $6.99 USD. Words: 24,240. Language: English. Published: January 13, 2017. Categories: Nonfiction » Business & Economics » Strategic planning, Nonfiction » Business & Economics » Customer relations
Treating business contacts and customers well is the key to unlocking the door to bigger and better things: practical connections, long-term relationships and super-sized synergies that can multiply success. Strategic Follow Up describes a five step system that works to build and retain business using a variety of easily accessible tools and the right kind of persistence with the right people.
Common Sense Customer Service - Improve Your Job Skills & Provide a Great Customer Experience
Price: $5.99 USD. Words: 18,760. Language: English. Published: October 10, 2016 by Geoff Wells. Categories: Nonfiction » Business & Economics » Customer relations
A must-have to add to your customer service training program. Great for large or small companies. Non-threatening, chatty style - easy to read, easy to absorb. Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy read.