Books tagged: customer communication

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Found 4 results

Common Sense Customer Service - Improve Your Job Skills & Provide a Great Customer Experience
Price: $5.99 USD. Words: 18,760. Language: English. Published: October 10, 2016 by Geoff Wells. Categories: Nonfiction » Business & Economics » Customer relations
A must-have to add to your customer service training program. Great for large or small companies. Non-threatening, chatty style - easy to read, easy to absorb. Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy read.
Day In & Day Out
Price: Free! Words: 5,300. Language: American English. Published: March 24, 2014. Categories: Fiction » Science fiction » Short stories, Fiction » Thriller & suspense » Action & suspense
Our would be hero is off to a terrible start. Waking up hung over, heading to work like a zombie, and talking to people he doesn't like; a call center customer service rep. Usually, he deals with upset customers, taking insults and angry outbursts with an almost stoic attitude. Until one day, he gets a call from a strange woman claiming to be from another world, and that his world will soon end!
Sales Force Branding: Differentiate from the Competition
Price: $9.99 USD. Words: 9,900. Language: English. Published: September 14, 2010. Categories: Nonfiction » Business & Economics » Sales, Nonfiction » Business & Economics » Marketing
Your customers are no longer buying from your company-they're buying from your sales executives. Your sales reps' relationships and reputations are now the lifeblood of your bottom line. Discover how to create a team of proven industry experts with valuable information that your prospects can't live without. Learn how to differentiate your sales executives from the competition to close more deals.
Eight Steps to Customer-Centric Thinking
Price: $4.95 USD. Words: 2,310. Language: English. Published: April 19, 2010. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship
Walking in your customer’s shoes helps you deliver value messages that customers need to hear. There is an eight-step process to develop the customer-centric thinking approach to marketing –both in retail and business to business.