Books tagged: customer engagement

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Found 7 results

Dancing The Digital Tune
Price: $7.95 USD. Words: 44,610. Language: English. Published: May 16, 2016. Categories: Nonfiction » Business & Economics » Marketing
This book takes you beyond Digital and Attention Marketing, and into the realm of long term customer engagement! In today's rapidly changing world, we seem to be playing a new game with the same old rules. The testimonials from readers sum it up - "Traditional models are inadequate for future successes. The 5 actionable frameworks will help align our strategy with the digital customer!"
100 Short Stories From My Customers
Price: $3.99 USD. Words: 11,860. Language: English. Published: February 17, 2016. Categories: Nonfiction » Business & Economics » Customer relations
The book is a collection of short stories and conversations with customers who checked out at my register at Walmart store in Sugar Land, Texas. Topics were anything under the sun.
The Marketing Audit: The Hidden Link between Customer Engagement and Sustainable Revenue Growth
Price: $5.99 USD. Words: 5,810. Language: English. Published: June 6, 2015. Categories: Nonfiction » Business & Economics » Auditing, Nonfiction » Reference » Handbooks and Manuals
Auditing the marketing function within your organization is the hidden link between long-term customer engagement and sustainable revenue growth. In this book, we provide a questionnaire consisting of 50 questions (and a case study example) that will allow you to align your marketing activities with the dynamic needs of your customers.
The Ultimate Guide On How to Be Naturally Persuasive:Influence People Without Manipulative Persuasion Tactics and Strategies!
Price: $2.99 USD. Words: 6,520. Language: English. Published: August 25, 2014 by JNR Publishing Group. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Sales & selling / management
Today we are going to be talking about a special way of influencing or persuasion that is not so much about the tactics and strategies but is as effective if not more so than manipulation! This will allow you to be influential more easily and effortlessly! You'll just naturally become charismatic, highly persuasive to people without even trying too hard!
Eight Steps to Customer-Centric Thinking
Price: $4.95 USD. Words: 2,310. Language: English. Published: April 19, 2010. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship
Walking in your customer’s shoes helps you deliver value messages that customers need to hear. There is an eight-step process to develop the customer-centric thinking approach to marketing –both in retail and business to business.
All Employees Are Marketers
Price: Free! Words: 11,130. Language: English. Published: February 12, 2010. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Management and human resources
Still Think That Marketing is Just the Responsibility of Your Marketing Department?” Think again! The fact is ALL your employees and managers — regardless of their title, job description, level of seniority or length of service are ultimately responsible for increasing your revenues and profits.
20 Universal Laws of Service Excellence
Price: $2.99 USD. Words: 23,720. Language: English. Published: November 6, 2009. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Business administration
Customers are among the most prized assets of every business. And they know it. You either serve them well or they punish you by going to competition. This book offers you time-tested principles that will help you and your organization, no matter where you operate, to excel in the business of serving customers and…earning excellent returns for doing so.