Books tagged: customer experience

These results show books which have been specifically tagged with this keyword. You can also try doing a general search for the term "customer experience" .
You can also limit results to books that contain two tags.
Some content may be filtered out. To view such content, change your filtering option.

Found 17 results

Customer Experience: 3 Simple Tools To Transform One Time Consumers Into Loyal Customers
Price: $27.00 USD. Words: 14,430. Language: English. Published: June 6, 2018. Categories: Nonfiction » Business & Economics » Customer relations
The book concentrates on the 3 pillars to supreme Customer Experience which are: The First Impression​, the user’s first interaction with the product, service or institution, The Connection​, the organization’s human touch with the ability to connect with the customer and The Execution, ​the organization’s ability to deliver on the written and unwritten promise.
Speaking Frankly About Customer Relationship Management
Price: $9.99 USD. Words: 41,770. Language: English. Published: April 3, 2017. Categories: Nonfiction » Business & Economics » Customer relations
Speaking Frankly About Customer Relationship Management is a timely collaboration resource for customer relationship strategy success. It proposes that Customer Relationship Management achievement comes from honest and transparent conversations about CRM strategy and technology.
Introduction to Patient Experience
Price: Free! Words: 13,130. Language: English. Published: March 7, 2017. Categories: Nonfiction » Business & Economics » Strategic planning
The biggest transformation in medicine since Stone Age is happening right now. The model of patient relations has changed irreversibly as the digital transformation of healthcare turned patients from passive beneficiaries into active decision makers. Companies in healthcare for the first time have to work this hard to gain their trust.
Superior Customer Service
Price: $2.99 USD. Words: 9,190. Language: English. Published: November 27, 2016 by Brithe Publishing. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Mentoring & coaching
A Guide to Building Customer Relationships and Sustaining Customer Loyalty With greater options than ever before, consumers are demanding more than just an excellent product. “The Superior Customer Experience" is for every front line team...
Dancing The Digital Tune
Price: $7.95 USD. Words: 44,610. Language: English. Published: May 16, 2016. Categories: Nonfiction » Business & Economics » Marketing
This book takes you beyond Digital and Attention Marketing, and into the realm of long term customer engagement! In today's rapidly changing world, we seem to be playing a new game with the same old rules. The testimonials from readers sum it up - "Traditional models are inadequate for future successes. The 5 actionable frameworks will help align our strategy with the digital customer!"
100 Short Stories From My Customers
Price: $3.99 USD. Words: 11,860. Language: English. Published: February 17, 2016. Categories: Nonfiction » Business & Economics » Customer relations
The book is a collection of short stories and conversations with customers who checked out at my register at Walmart store in Sugar Land, Texas. Topics were anything under the sun.
Creating a Welcoming & Connected City: The Philadelphia Experience
Price: Free! Words: 14,920. Language: English. Published: September 5, 2015. Categories: Nonfiction » Business & Economics » Government & business, Nonfiction » Computers and Internet » Information technology
Creating a Welcoming and Connected City: The Philadelphia Experience shares Philly311’s journey to becoming a leader in customer service, and encourages a critical discussion on public sector return on investment from customer service and community engagement initiatives.
The Curated Experience
Price: $4.99 USD. Words: 25,260. Language: American English. Published: July 12, 2015. Categories: Nonfiction » Business & Economics » Customer relations
I make the case that customer experience is not just a differentiator – it is the reason your organization exists. Profits and long term growth are by-products of delighting customers. Whether you support customers through a call center or you are an army of one you will learn how to create an environment that is intentional about delighting customers.
Get Digital: A Marketer's Guide to Unleashing the Power of Digital Technology
Price: Free! Words: 37,300. Language: English. Published: July 7, 2014. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » E-commerce / internet marketing
Get Digital: A Marketer's Guide to Unleashing the Power of Digital Technology is for marketers and other professionals who are coming to terms with digital and web technologies. It offers answers to the challenges experienced marketers and professionals face in enabling digital customer experiences.
Practical Tips to Get More Customers
Price: $5.99 USD. Words: 11,560. Language: English. Published: July 9, 2013. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Advertising
Practical Tips to Get More Customers is an indispensable book for business owners and marketing managers. Ali Asadi is a well-known expert in his field and analyzes the many varied aspects of marketing and provides valuable tips on making your business a success. He covers such important subjects as social media, web design, SEO, video marketing, email marketing and much more.