Books tagged: customer focus

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Found 2 results

All Employees Are Marketers
By
Price: Free! Words: 11,130. Language: English. Published: February 12, 2010. Category: Nonfiction » Business & Economics » Marketing
Still Think That Marketing is Just the Responsibility of Your Marketing Department?” Think again! The fact is ALL your employees and managers — regardless of their title, job description, level of seniority or length of service are ultimately responsible for increasing your revenues and profits.
Eight Steps to Customer-Centric Thinking
By
Price: $4.95 USD. Words: 2,310. Language: English. Published: April 19, 2010. Category: Nonfiction » Business & Economics » Small business and entrepreneurship
Walking in your customer’s shoes helps you deliver value messages that customers need to hear. There is an eight-step process to develop the customer-centric thinking approach to marketing –both in retail and business to business.