Books tagged: customer focus

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Found 3 results

Hinges
Price: $3.79 USD. Words: 15,230. Language: English. Published: August 28, 2017. Categories: Nonfiction » Business & Economics » Customer relations
When we grasp the importance of Customer Service in our business, we will open the doors to success. This manual was written in simple English with easy to follow instructions of how to create a truly Wonderful Customer Service Experience.
Eight Steps to Customer-Centric Thinking
Price: $4.95 USD. Words: 2,310. Language: English. Published: April 19, 2010. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship
Walking in your customer’s shoes helps you deliver value messages that customers need to hear. There is an eight-step process to develop the customer-centric thinking approach to marketing –both in retail and business to business.
All Employees Are Marketers
Price: Free! Words: 11,130. Language: English. Published: February 12, 2010. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Management and human resources
Still Think That Marketing is Just the Responsibility of Your Marketing Department?” Think again! The fact is ALL your employees and managers — regardless of their title, job description, level of seniority or length of service are ultimately responsible for increasing your revenues and profits.