Books tagged: customer relations

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Found 14 results

The Growth Cube: Unlocking the Growth Potential of Your Company
Price: $9.99 USD. Words: 86,390. Language: English. Published: September 25, 2017. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Nonfiction » Business & Economics » Workplace culture
Do you want to grow your business at a rapid and sustainable pace? Gary Ross, a four-time CEO, with experience spanning from large public companies to start-ups, shares his proven six-dimension “Growth Cube” approach to business success. The Growth Cube provides a step-by-step guide with tips, charts and graphics for small business owners, executive leaders, and CEOs alike.
Hinges
Price: $3.79 USD. Words: 15,230. Language: English. Published: August 28, 2017. Categories: Nonfiction » Business & Economics » Customer relations
When we grasp the importance of Customer Service in our business, we will open the doors to success. This manual was written in simple English with easy to follow instructions of how to create a truly Wonderful Customer Service Experience.
How Mergers Affect Customers: Implications When Integrated Aerospace Companies Become Acquired
Price: $0.99 USD. Words: 4,180. Language: English. Published: January 16, 2017 by Brithe Publishing. Categories: Nonfiction » Business & Economics » Mergers & acquisitions, Nonfiction » Business & Economics » Customer relations
Mergers and acquisitions in the aerospace industry within North America had a strong expansion in 2011 with a 20% increase in the number of transactions from 2010. To better understnad, we need to review large historical purchases in this sector. When we did, the results were surprising!
Customer Loyalty
Price: $5.99 USD. Words: 2,020. Language: English. Published: December 3, 2016. Categories: Nonfiction » Business & Economics » Customer relations
Customer loyalty is the single most important element to retain within a business relationship. A lot of positive elements can be derived from a well-established loyal customer base. Huge amounts of money is periodically allocated to advertising, primarily to garner a bigger market share of consumers, but with the existence of a loyal customer base, these expenses can be avoided.
Business Branding
Price: $5.99 USD. Words: 8,760. Language: English. Published: November 11, 2016. Categories: Nonfiction » Business & Economics » Customer relations
Branding is all about what the customers perceive of your company. Your brand is the promise that you intend to make to the customers. The ultimate goal is to spark an emotional connection in order to create a positive feeling resulting to loyalty to a specific product from the customers.
Corporate Gifts
Price: $5.99 USD. Words: 5,110. Language: English. Published: November 4, 2016. Categories: Nonfiction » Business & Economics » Customer relations
There are many different items that are suited to be used as a corporate gift; alternatively there are other forms of gifts, such as hosting a meal in a restaurant. The type of gift you provide should be well planned, with plenty of thought going into the initial decision of what to provide as a corporate gift. The appropriateness of each form of corporate gift will vary according to situations.
Lead While Serving: An Integrated Approach to Managing Your Stakeholders and Customers
Price: $2.99 USD. Words: 11,160. Language: English. Published: January 11, 2015. Categories: Nonfiction » Business & Economics » Customer relations
This e- book is designed to provide a workable approach to secure first mover advantages when trying to maintain control while serving demanding stakeholders and customers. The integrated approach proposed will give you a comprehensive roadmap of processes and programs, to address the stakeholder and customer management concerns.It offers a systemic way to make your harried service career tenable.
The "How To" of Customer Service
Price: $2.99 USD. Words: 3,530. Language: Australian English. Published: January 2, 2015 by Wayne Back. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Management
This book covers the essentials of providing excellent customer service
Resolving Complaints for Professionals in Health Care
Price: $9.99 USD. Words: 13,320. Language: English. Published: September 12, 2012. Categories: Nonfiction » Business & Economics » Management and human resources, Nonfiction » Health, wellbeing, & medicine » Healthcare issues
Resolving Complaints describes in detail how to properly handle customer complaints. The methods described help the reader communicate with tact, compassion and employ creative problem-solving and follow through. Great for individuals and groups, it includes case situations, self-assessments and practice exercises for sharpening service recovery and complaint-handling with healthcare customers.
Business Wit And Wisdom: The Dynamic Manager’s Handbook Of Management Mistakes And Lessons Learned
Series: The Dynamic Manager Handbooks, Book 20. Price: $0.99 USD. Words: 12,220. Language: English. Published: July 23, 2011. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Nonfiction » Business & Economics » Management and human resources
The only thing better than learning from your own mistakes is learning from the mistakes of others. In this handbook, dozens of small business owners and managers share their experiences with customers, employees, competitors, vendors, and even government regulators. They also brainstorm about ways to improve their companies. Their stories will help you become a better manager.