Books tagged: customer retention

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Found: 5 results

Lift Strategies - Quick Tips to Engage Customers and Elevate Profits
By Jen DeTracey
Price: $8.98 USD. Words: 26,780. Language: English. Published: March 7, 2012. Category: Nonfiction
Do you want to grow your small business or franchise? 89 Quick Tips to Boost Your Business! With limited time and energy, how does a business owner find the resources to dramatically increase and retain fans without destroying healthy profits? Lift Strategies is filled with tangible examples, tips and stories that explore how to: • Make customers feel good • Attract emerging fans And More.
Keeping Customers for Life
By Richard Nickelson
Price: $2.99 USD. Words: 1,850. Language: English. Published: April 11, 2012 by Green King Press. Category: Nonfiction
Companies which have a satisfactory percentage of loyal customers have the advantage of channeling funds into a self reinforcing system in which the company delivers constantly evolving superior value and high quality products and services. This book will teach you everything you need to take the customer’s concerns seriously, address these concerns and create excellent customer loyalty.
Customer Service for Professionals in Health Care: Key Behaviors That Enhance the Patient and Family Experience
By Wendy Leebov, Ed.D.
Price: $9.99 USD. Words: 15,810. Language: English. Published: August 23, 2012. Category: Nonfiction
This nuts and bolts guide reinforces a customer orientation and develops key customer-oriented behaviors. It includes self-assessment and practice exercises that make employees more conscious of customer needs and adept at meeting these needs daily. This is a terrific text for staff development and improving service excellence in healthcare.
Build Customer Loyalty - Identify Customer Needs - A Step by Step Guide to Understanding Your Customers
By Meir Liraz
Series: Small Business Management. Price: $2.99 USD. Words: 4,490. Language: English. Published: September 9, 2013. Category: Nonfiction
This guide will walk you step by step through all the essential phases of building customer loyalty while identifying customers' needs. Buyer orientation - understanding and satisfying your customers - is essential for commercial success. This guide explains how small companies can profit from understanding their customers.
How to Find New Customers for Your Business - A Step by Step Guide to New Customer Acquisition
By Meir Liraz
Series: Small Business Management. Price: $2.99 USD. Words: 3,640. Language: English. Published: September 10, 2013. Category: Nonfiction
This guide will walk you step by step through all the essential phases of finding new customers for your business. New customers and more sales are essential for profit and growth. As a business owner-manager you should have a specific program for regularly developing new accounts.