Books tagged: customer service

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Found 94 results

Customer Service A Guide to Excellence
Price: $5.65 USD. Words: 10,470. Language: English. Published: November 21, 2017. Categories: Nonfiction » Self-improvement » Personal Growth / General
This eBook covers many of the requirements of Customer Service, but beyond this gives the reader insight to NLP practises, so as to bring about levels of Excellence in Customer Service.
Hinges
Price: $3.79 USD. Words: 15,230. Language: English. Published: August 28, 2017. Categories: Nonfiction » Business & Economics » Customer relations
When we grasp the importance of Customer Service in our business, we will open the doors to success. This manual was written in simple English with easy to follow instructions of how to create a truly Wonderful Customer Service Experience.
The Pet Care Business Owner's Customer Loyalty Formula:5 Steps to Launch Your Mobile App in 60 Days or Less and Keep Your Customers Coming Back for More!
Price: $2.99 USD. Words: 25,090. Language: English. Published: August 9, 2017. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Business & Economics » Management
Written for business owners of pet care services, this book presents a comprehensive review of the business mobile app designed to engage, secure and grow the all important loyal customer base that is key to business success.
Vitamin C3 for Business: 52 Ideas to Connect, Contribute, and Celebrate Your Way to Success!
Price: $5.99 USD. Words: 13,870. Language: English. Published: June 29, 2017. Categories: Nonfiction » Business & Economics » Business communication / general
The purpose of this book is to give the small business owner, simple, easy to incorporate, and effective ideas to connect with your clients, make a contribution and celebrate within your business. In short, a boost of what I call Vitamin C3: Connect, Contribute, Celebrate.
100 Días de Momentos y Experiencias
Price: $18.00 USD. Words: 63,570. Language: Spanish. Published: May 23, 2017. Categories: Nonfiction » Career Guides » Business Management
An expanded Wechat blog on running a restaurant in Shanghai. Systems, leadership, culture and more. A quality operation described with wit and expertise, and references of golf and baseball. Centered on the challenges this cuban restaurant GM faced in China, anyone in the service industry will relate to each of these 100 Moments and Experiences.
Who Knew? It’s All About You Because Everyone Is A Salesperson!
Price: $14.99 USD. Words: 34,640. Language: English. Published: April 19, 2017. Categories: Nonfiction » Business & Economics » Sales & selling / management, Nonfiction » Business & Economics » Sales
Richard Libin presents the kind of acquired skills a person needs to be a successful sales professional. He understands that the sale has more to do with the person than with the product or service itself.
Thank You for Calling Customer Service
Price: $2.99 USD. Words: 5,350. Language: English. Published: April 3, 2017. Categories: Fiction » Thriller & suspense » Crime thriller
Neel Varma built his first computer before he was a teenager. It’s 2013 and he is now an MIT graduate working as a customer service representative in down town Dallas, TX earning just above minimum wage. He processes hundreds of calls a week and many of these customers are very angry. Although an introvert and good guy at heart, he utilizes his computer genius skills to track down and humorously
Make ME Feel Special
Price: $7.99 USD. Words: 44,680. Language: English. Published: February 13, 2017. Categories: Nonfiction » Business & Economics » Customer relations
Customer service is not 'a part' of your business...Customer service 'IS' your business! Business success is built by establishing mutually profitable relationships; relationships where you make the customer (client) feel special. When you ‘Make ME Feel Special!’ you enhance your chances to convert me from a one-time customer to a raving fan and long-term profitable client and champion.
Training on How to Work with Angry Customers: Conflict Resolution
Price: Free! Words: 1,880. Language: English. Published: February 5, 2017. Categories: Essay » Business
What do you do when you have an angry customer? From this training module you will review an online course that covers two weeks and involves learning about body language, tone of voice, listening skills, and things to not do when dealing with confrontation. It is especially designed for those in a retail-store setting, but can be used in any organization. It is Part I in a new Leadership Series.
As Seen On Screen
Price: Free! Words: 220. Language: English. Published: October 23, 2016. Categories: Essay » Business
As seen on screen is a story of a customer care worker working, living and loving in Hertfordshire.