Books tagged: customers

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Found 43 results

Developing World Class Products: Techniques For Product Managers To Better Understand What Their Customers Really Want
Price: $9.95 USD. Words: 14,460. Language: English. Published: April 25, 2018. Categories: Nonfiction » Business & Economics » Marketing
As product managers, we are the ones who are in charge of developing a product that our customers are going to want and our competitors are going to fear. There is no one right way to develop a winning product, rather there is a particular set of skills that every product manager has to develop in order to create products that will be successful.
Copier Samurai
Price: Free! Words: 4,220. Language: English. Published: April 18, 2018. Categories: Fiction » Urban, Fiction » Business
There are some everlasting truths about selling. One is that people buy from people. Another one is that people judge you by your shoes, i.e., how well they shine. Another one is that selling is war; the art of war applies. I’m a copier samurai, something Alice thinks is utterly ridiculous.
Customer Care: A New Business Discipline
Price: $9.99 USD. Words: 43,730. Language: English. Published: April 15, 2018. Categories: Nonfiction » Education and Study Guides » Higher
This book is intended for those who are striving for the establishment of a successful company, aligning all processes and operations within it. It is also the perfect choice for those who look for career growth and promotion as professionals with knowledge on quality customer service are required by any business.
What Drives Quality
Price: $9.99 USD. Words: 25,060. Language: English. Published: September 30, 2017. Categories: Nonfiction » Engineering, trades, and technology » Quality Control, Nonfiction » Computers and Internet » Software development & engineering / general
With plenty of ideas, suggestions, and practical cases on software quality, this book will help you to improve the quality of your software and to deliver high-quality products to your users and satisfy the needs of your customers and stakeholders.
Who's Afraid of the Big Idea?
Price: Free! Words: 24,180. Language: English. Published: August 24, 2017. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Marketing
(5.00 from 1 review)
Retail offers a fantastic window into the changing customer culture of our times, and the fundamental need to re-think business from the ground-up. Over the past year, I’ve spoken to many wonderful people on the fore front of changes in the retail landscape. I now want to share my findings and how I believe they can provide a platform to re-think the way we approach business far more broadly.
6 Tips That Would Enhance Your Customer Service Career
You set the price! Words: 4,440. Language: English. Published: May 7, 2017. Categories: Nonfiction » Career Guides » Personal Care and Service
Do you work in customer service? Get valuable tips and practical advice that impact very positively on your career. This book reveals valuable tips that give you a significant edge over your peers, and guide you on your path to becoming a recognized professional not just in your place of work, but in the customer service industry as well.
Speaking Frankly About Customer Relationship Management
Price: $9.99 USD. Words: 41,770. Language: English. Published: April 3, 2017. Categories: Nonfiction » Business & Economics » Customer relations
Speaking Frankly About Customer Relationship Management is a timely collaboration resource for customer relationship strategy success. It proposes that Customer Relationship Management achievement comes from honest and transparent conversations about CRM strategy and technology.
Manage Your Customers, Manage Your Product: Techniques For Product Managers To Better Understand What Their Customers Really Want
Price: $9.95 USD. Words: 13,030. Language: English. Published: February 13, 2017. Categories: Nonfiction » Business & Economics » Marketing
As though being a product manager was not tough enough, it turns out that not only do we have to manage our products, but we also have to manage our customers. Customers don't particularly want to be managed and so they are not necessarily going to make this an easy task for us to accomplish.
Top 10 Hottest Issues Struggling Business Owners Face Today in 2017
Price: $10.00 USD. Words: 17,340. Language: English. Published: February 12, 2017. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Nonfiction » Business & Economics » Development / business development
Learn the latest hottest issues that you, as a business entrepreneur, are most likely experiencing in your business today. This Book offers you practical solutions to help you manage these risks. Proceeds from the sale of this book will be donated to charity.
Sales Management Fundamentals: Your Company's Revenue Strategy
Price: $2.99 USD. Words: 9,040. Language: English. Published: December 21, 2016. Categories: Nonfiction » Business & Economics » Sales & selling / management
When sales forces are managed well, companies drive more revenue. In this course, Learn what sales management is, why it is important, and how you can get the skills you need to become an outstanding sales manager and recruit, train, retain, and manage a high-performing sales team.