Books tagged: customers

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Found 29 results

20 Straightforward Tricks to Pull in More Customers Using less of Your Time and Money
Price: $3.00 USD. Words: 8,350. Language: English. Published: May 17, 2011. Categories: Nonfiction » Business & Economics » Marketing
In this economy, many small business owners are looking for ways to gain more customers, cut costs and reduce expenses. Throughout this guide you will learn 20 tricks to accomplish those goals. And, there’s nothing complex or highly technical about these tricks. They can easily be implemented by the vast majority of small business owners. Enjoy and remember to take action!!
Create Your Very Own Successful Small Business
Price: $2.99 USD. Words: 7,530. Language: English. Published: September 23, 2011. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship
(5.00)
People who want to start new businesses benefit from information about the essential four areas. The language is easy to understand and the few technical words are explained. You learn the basics of identifying what your customers need and want; the reasons to have a business plan, its parts and what to write; how to develop a marketing strategy and put together a financial plan.
Ten From Four: A Collection of Short Stories
Price: $5.99 USD. Words: 43,280. Language: English. Published: September 29, 2011 by Four Moons Books. Categories: Fiction » Anthologies » Short stories - single author, Fiction » Anthologies » General
Ten From Four is an eclectic collection of my works. Stories included are: A Time Called Home, Granny Fuhrmann And The Last Supper, Scam Of The Scandinavian, A Dog's Tale, The Courtship Of Ambrosia Snodgrass, Max Finnegan: Rogue Prince Of Pinconning, Worthington Manor, The Moose And Leo LeSander, Road To Chupadero, and Turning Points. Read samples of each at Four Moons Books on Smashwords.
Surviving Customer Service: A Frontline Employee Field Guide
Price: Free! Words: 26,760. Language: English. Published: May 15, 2012. Categories: Nonfiction » Business & Economics » Customer relations
Customer Service jobs are no easy task. For many of us, CS will be our first job and set the tone for the rest of our working lives. This field guide is meant to give a leg-up on those first few months on the job by providing insight into customers, coworkers and getting through a day in the life of a customer service agent.
The Avon Business for Newbies
Price: $2.99 USD. Words: 86,130. Language: English. Published: June 26, 2012. Categories: Nonfiction » Business & Economics » Sales & selling / management
Inner Circle member Ken Lord spent 18 successful years with Avon. This book presents these topics: recruiting, tools, incentives, attitudes, locating customers, cold calling, focused sales, overcoming fear, selling vs. order taking, motivation, questioning techniques, pricing and sales strategies, objections, service, customer perspectives, and building a large business. He did it. You can too.
How To Attract and Retain More Customers To Your Business
Price: $9.95 USD. Words: 5,820. Language: English. Published: August 18, 2012. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship
Are you finding it hard to attract customers to your business? This is Lesson 1 of our 4 part mini-series. Each Lesson looks at different ways to attract customers to your business. Exercises have been set to give you a chance to think about the appropriate opportunities for your business.
The Psychology of Sales
Price: $0.99 USD. Words: 6,370. Language: English. Published: August 28, 2012. Categories: Nonfiction » Business & Economics » Sales, Nonfiction » Business & Economics » Decision-making & problem solving
To become a successful sales person, you need to understand the psychology of sales; the attitudes and behaviours of both customers (buying psychology) and sales people (the psychology of selling). In order to sell at a higher functioning level, your sales techniques and strategies need to be newer than the device you're reading this on, otherwise, you (and your sales) will be left behind.
Succeeding with Difficult Customers
Price: $2.99 USD. Words: 49,920. Language: English. Published: September 28, 2012. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Self-improvement » Personal Growth / Success
"Succeeding with Difficult Customers" is the most comprehensive book available for customer representatives, managers, and businesses. Key areas include: Knowing the Customer; Company Responsibilities; and Dealing with Difficult Customers.This book goes beyond being congenial to understanding a situation so you can adjust based on what is transpiring in any given interaction with another person.
Shhh! It's a Secret! How to Compete Against WalMart & the InterNet
Price: $3.99 USD. Words: 11,670. Language: English. Published: October 4, 2012. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Essay » Business
(5.00)
What this book isn’t: Basic money management...go to your accountant. Get rich quick...don’t believe in it. Complete...learning never ends. What this book is: Fourteen Articles full of Attitude! Plus a few common sense ideas to help us all stay in the profit groove—no matter how much the nightly news tries to turn us survivors into quitters!
Win More Clients
Price: $4.99 USD. Words: 56,330. Language: English. Published: June 6, 2013 by Seattle Book Company. Categories: Nonfiction » Business & Economics » Sales
Get the DATA about today’s most powerful selling skills in this easy-to-read, simple-to-understand book. Adjust what you say when you’re selling… and watch your sales results soar!