Books tagged: customers

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Found 42 results

Customer Lessons For Product Managers: Techniques For Product Managers To Better Understand What Their Customers Really Want
Price: $9.97 USD. Words: 9,850. Language: English. Published: January 29, 2014. Categories: Nonfiction » Business & Economics » Marketing
In the end, it all comes down to what your customer wants to tell you about your product. However, how many of us have been taught how to listen to our customers? What You'll Find Inside: * LET’S GO VISIT THE CUSTOMER, PRODUCT MANAGER * ARE ANGRY CUSTOMERS A PRODUCT MANAGER’S BEST FRIEND? * CUSTOMER LED NEW PRODUCT DESIGN: NOTES FROM THE FIELD * YOUR CUSTOMERS ARE IDIOTS & YOU NEED TO TELL THEM
M is for Marketing
Series: Teacher Curricula. Price: $3.99 USD. Words: 21,570. Language: English. Published: December 29, 2013 by Patty Ann's Pet Project. Categories: Nonfiction » Business & Economics » Marketing, Nonfiction » Education and Study Guides » Vocational trades
M is for Marketing compiles 6 Marketing Books previously created for high school & junior college marketing programs. Simple to read and understand this comprehensive guidebook delivers all the essentials of marketing expertise. Designed with a readable outline format, many visuals also aid in prompt comprehension. Use this as a complete textbook, or get specific knowledge for your immediate use.
Am I Me?
Price: $2.98 USD. Words: 4,490. Language: English. Published: September 22, 2013. Categories: Fiction » Poetry » U.K. Poetry, Fiction » Poetry » Contemporary Poetry
An eclectic collection of poetry, words, thoughts and feelings about life, food, creatures, and family.
Midnight Burgers
Price: $2.99 USD. Words: 2,900. Language: English. Published: July 10, 2013. Categories: Fiction » Coming of age, Fiction » Literature » Literary
On the 25th anniversary of Midnight Burgers (a local, family-owned diner), the power goes out. The customers inside respond in different ways to transform into a collective memorable night.
Win More Clients
Price: $4.99 USD. Words: 56,330. Language: English. Published: June 6, 2013 by Seattle Book Company. Categories: Nonfiction » Business & Economics » Sales
Get the DATA about today’s most powerful selling skills in this easy-to-read, simple-to-understand book. Adjust what you say when you’re selling… and watch your sales results soar!
Shhh! It's a Secret! How to Compete Against WalMart & the InterNet
Price: $3.99 USD. Words: 11,670. Language: English. Published: October 4, 2012. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Essay » Business
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What this book isn’t: Basic money management...go to your accountant. Get rich quick...don’t believe in it. Complete...learning never ends. What this book is: Fourteen Articles full of Attitude! Plus a few common sense ideas to help us all stay in the profit groove—no matter how much the nightly news tries to turn us survivors into quitters!
Succeeding with Difficult Customers
Price: $2.99 USD. Words: 49,920. Language: English. Published: September 28, 2012. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Self-improvement » Personal Growth / Success
"Succeeding with Difficult Customers" is the most comprehensive book available for customer representatives, managers, and businesses. Key areas include: Knowing the Customer; Company Responsibilities; and Dealing with Difficult Customers.This book goes beyond being congenial to understanding a situation so you can adjust based on what is transpiring in any given interaction with another person.
The Psychology of Sales
Price: $0.99 USD. Words: 6,370. Language: English. Published: August 28, 2012. Categories: Nonfiction » Business & Economics » Sales, Nonfiction » Business & Economics » Decision-making & problem solving
To become a successful sales person, you need to understand the psychology of sales; the attitudes and behaviours of both customers (buying psychology) and sales people (the psychology of selling). In order to sell at a higher functioning level, your sales techniques and strategies need to be newer than the device you're reading this on, otherwise, you (and your sales) will be left behind.
How To Attract and Retain More Customers To Your Business
Price: $9.95 USD. Words: 5,820. Language: English. Published: August 18, 2012. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship
Are you finding it hard to attract customers to your business? This is Lesson 1 of our 4 part mini-series. Each Lesson looks at different ways to attract customers to your business. Exercises have been set to give you a chance to think about the appropriate opportunities for your business.
The Avon Business for Newbies
Price: $2.99 USD. Words: 86,130. Language: English. Published: June 26, 2012. Categories: Nonfiction » Business & Economics » Sales & selling / management
Inner Circle member Ken Lord spent 18 successful years with Avon. This book presents these topics: recruiting, tools, incentives, attitudes, locating customers, cold calling, focused sales, overcoming fear, selling vs. order taking, motivation, questioning techniques, pricing and sales strategies, objections, service, customer perspectives, and building a large business. He did it. You can too.