Customer Service in your Dental Office is not about job titles; it must be culture.
When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport. The ideas shared in this book are so simple that you often discover that implementing them is a game changer.
TProduction and profits. Legalities and language. HR and PR. You didn’t choose Dentistry as a profession to get mired in management issues, but that is exactly what traps so many dentists transitioning into a new practice.
And while patient care will always be king, resources rule if you want to build and maintain a high-performance practice. This guide frees you to do dentistry, not paperwork.
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