Customer Service in your Dental Office is not about job titles; it must be culture.
When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport. The ideas shared in this book are so simple that you often discover that implementing them is a game changer.
This manual will provide both the templates that we use in all our operatories as well as discussion of some actual cases we have been involved with and those our medical director and consultant (M.D.) has been involved in over the last 17 years. Several of our staff have come to us from large multi-specialty practices in urban areas. The cases are both interesting and anxiety provoking. The go
Complete description of dental office staff positions, daily duties, job requirements and office requirements. Includes job application template. Why reinvent the wheel. Our goal is to save the busy dentist time and energy.