Books tagged: dr gillian silver

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The Consumer Learner: Emerging Expectations of a Customer Service Mentality in Post-Secondary Education
Price: $8.99 USD. Words: 28,220. Language: English. Published: April 1, 2012. Categories: Nonfiction » Education and Study Guides » Adult & continuing education
This book provides a distinctive approach to the transformation of the higher education culture within the United States. Dr. Gillian Silver and Dr. Cheryl Lentz, noted content experts, professors and curriculum/program developers, explain the contents will initiate an intensive dialogue about the implications and impacts on administrative structure, faculty practice, and learner outcomes.