While hinting at the blustery "insider tells all" tone of books like Kitchen Confidential, Why Everyone Should Wait Tables for Two Weeks takes a different course altogether and tells some hilarious and harrowing tales while it gets to the real point, which is about learning the distinction between humiliation and humility.
This book is my payback to all the ignorant customers I had to deal with on a daily basis during my 10 years as a manager in the foodservice business. When they pushed me I pushed back harder.Much to thier chagrin but to my amusement. These stories are all true and all hilarious.
Ken Blanchard, co-author of The One Minute Manager says, Chase LeBlanc is a veteran of the restaurant management industry. His expert advice will kick start your journey toward improving your value as a manager. High Impact Hospitality is a fresh and enjoyable read.” The book provides a detailed and highly entertaining blueprint for improving your performance and value as a hospitality manager.