Books tagged: influencing

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Found 12 results

Words that Change Minds: Mastering the Language of Influence
Price: $9.99 USD. Words: 54,720. Language: English. Published: August 20, 2010. Categories: Nonfiction » Business & Economics » Sales
Words that Change Minds is based on the Language and Behavior Profile (LAB Profile); an easy to learn tool which illustrates how each person is unique. The LAB Profile will enable you to understand and predict from someone's language in everyday conversation, how he or she will behave in a given situation. You will learn to customize your language to change people's minds.
The Customer is Bothering Me
Price: $9.99 USD. Words: 56,940. Language: English. Published: August 20, 2010. Categories: Nonfiction » Business & Economics » Sales
Your customers pay attention to how you attract and treat them. If you do not understand what truly motivates them, they are likely to get their needs met elsewhere. If you design customer processes, manage teams who communicate with customers or deal directly with them yourself, this book was written for you.