Books tagged: key performance indicators

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Found 3 results

Designing KPIs to Drive Process Improvement
Price: $2.99 USD. Words: 4,480. Language: British English. Published: November 14, 2014. Categories: Essay » Business, Nonfiction » Business & Economics » Industries / manufacturing
Do Your KPIs Drive the Performance of Your Business? Process improvement is all about making things work better, whether this is because a process is broken or because we know it could be better. When you use your business’ information to create Key Performance Indicators (KPIs) that help you to drive the right kinds of improvement then the rate of change can be so much faster.
Quick Guide IV - A Scorecard that Accounts for Mindfulness in Business
Series: Quick Guides to Business. Price: $3.99 USD. Words: 7,420. Language: English. Published: July 12, 2013. Categories: Nonfiction » Business & Economics » Personal success, Nonfiction » Business & Economics » Management
A practical approach to integrating mindfulness in everyday business. Results come from relationships, which come from the how, how well and what you do and say, which come from how mindful you are. If you are mindful of doing things that make you feel good, you 'go the extra mile'. If what you're doing makes you feel not good, you'll probably give and thus get 'second best'.
Customer Experience in The Cloud
Price: $9.99 USD. Words: 17,160. Language: English. Published: June 25, 2013. Categories: Nonfiction » Education and Study Guides » Computers & technology
This e Book will show you how to measure the overall effectiveness of your online customer service, multichannel service, and web self service strategy. It will guide you through determining how to effectively implement best practices across all customer support channels, how to measure it’s overall effectiveness, and how you can benchmark and compare your performance.