Right and Wrong Methods of Collecting Money People Owe You
by Lyn Kelley
New, updated edition 2017. Lyn Kelley, Ph.D., Certified Professional Coach has led100's of collection seminars and collected on 100's of past due accounts. Everything you need to know about collecting money tactfully--without offending people. Specifically for service professionals and entrepreneurs. The exact scripts, forms & letters that virtually guarantee immediate payment by phone, mail, etc.