Supermarket Service - Simple Methods to Achieve Outstanding Service Success
by Mitch Goldstein
Old Fashioned Service. If you are looking to differentiate you or your business from the competition, than this is a must read.
Learn from an old grocer how to differentiate yourself from the competition.
Food is food. The cheapest stores don't have 100% market share, so what makes people choose otherwise? Service, and Mitch has lived it his whole life.