This e Book will show you how to measure the overall effectiveness of your online customer service, multichannel service, and web self service strategy. It will guide you through determining how to effectively implement best practices across all customer support channels, how to measure it’s overall effectiveness, and how you can benchmark and compare your performance.
Coaches, are you ready to change the world? Discover how you can make a valuable contribution to building a better world, starting today! Whether you are a life coach, executive coach, internal coach, or from any other coaching niche, this book will provide you with ideas, examples, and resources to make a difference.