Books tagged: past due letter

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Telephone Collection call Scripts & How to respond to Excuses
Price: $14.95 USD. Words: 9,170. Language: English. Published: May 14, 2013. Categories: Nonfiction » Business & Economics » Bookkeeping, Nonfiction » Business & Economics » Small business and entrepreneurship
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I wrote this book because making collection calls seems to be the scariest part of being a bill collector. As someone who has made thousands upon thousands of debt collection calls as a credit manager and first party collector and as an agency owner and third party collector, I wanted to share what I know about making calls that are effective and give you results.