Customer Service in your Dental Office is not about job titles; it must be culture.
When it comes to delivering exceptional patient care, there isn’t just one person in your office that makes the experience great. Everyone in your office needs to be part of the effort. It is a team sport. The ideas shared in this book are so simple that you often discover that implementing them is a game changer.
Paramedics take highly complex and often rapid decisions under the most challenging of circumstances. This book explores the complex and unpredictable world of pre-hospital care decision-making by describing challenging dilemmas and having the reader explore their own thoughts and decisions. All established, new and aspiring ambulance paramedics and EMT's should read this book.
Concise reasons, tips & methods for making patient engagement effective. The third book by "e-Patient Dave," internationally renowned cancer beater, blogger, keynote speaker and advocate for patient engagement.