The Human Side of Quality and the TAO: The Greening of Leadership
By Michael Basso
Published: July 19, 2010.
Embracing, yet beyond, six sigma, lean & TQM, the Holistic Quality System and the Greening of Leadership are seamlessly integrated with concepts from Professional Psychology and Organizational Development. Part I is about the History and Systems of Quality, viz technology and finance; while Part Two is focused upon social, pychological, biological and spiritual aspects of Quality