By Chip Averwater
Published: January 1, 2012.
427 lessons from the frontline of retailing.
Profit is not immoral.
A company is known by the people it keeps.
A manager is not a referee.
Good management is an attitude, not a technique.
Two stores don’t make twice as much.
A little success creates a lot of overhead.
Bankers want you most when you need them least.
“A compendium of street-smart retailing insights and acumen."