Books tagged: service

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12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A Competitive Advantage
Price: $4.95 USD. Words: 57,910. Language: English. Published: May 1, 2013. Categories: Nonfiction » Business & Economics » Customer relations, Nonfiction » Business & Economics » Total quality management
12 Principles of Quality Service is about a brilliantly simple way top American companies have competed successfully for customers in a global market. Of all the corporate assets, customer service may be the single strongest competitive edge. 12 Principles interviews top service providers and gives a step-by-step program for improving service that keeps customers loyal forever.
Horizontal Management: How to Empower Employees, Unleash Innovation and Improve Decision-Making
Price: $4.95 USD. Words: 65,840. Language: English. Published: April 9, 2013. Categories: Nonfiction » Business & Economics » Management, Nonfiction » Business & Economics » Production & operations management
D. Keith Denton writes how to delayer modern organizations and push responsibility and accountability for work down to the lowest levels of the organization -- where the work is being performed. The emphasis on his customer-driven model is creating employee involvement and empowerment at the level that interfaces with the customer.
Princely Thoughts - A Book of Quotes
Price: $1.99 USD. Words: 3,010. Language: English. Published: February 3, 2013. Categories: Nonfiction » Philosophy » Contemporary philosophy
A wonderful culmination of a lifetime of thoughts, experiences and endeavors, which provides the reader with insight, meaning, laughter, inspiration and entertainment, as well as offer a simple viewpoint to the wonderful life we lead.
Princely Thoughts - A Book of Quotes
Price: $1.99 USD. Words: 3,010. Language: English. Published: February 3, 2013. Categories: Nonfiction » Philosophy » Contemporary philosophy
(5.00)
A wonderful culmination of a lifetime of thoughts, experiences and endeavors, which provides the reader with insight, meaning, laughter, inspiration and entertainment, as well as offer a simple viewpoint to the wonderful life we lead.
Flying to Flight Service Stations
Price: $0.99 USD. Words: 3,370. Language: English. Published: January 22, 2013. Categories: Essay » Technology
This essay is about flying to flight service stations (FSS) when they were spread across the nation at small, country airports, until the 1990s when they were combined into several large flight service centers.
B.A.G.H.D.A.D. Yoga: A Shift in Consciousness: Fear to Love, War to Peace
Price: $3.95 USD. Words: 44,850. Language: English. Published: January 20, 2013. Categories: Nonfiction » Biography » Military biography, Nonfiction » Inspiration » Spiritual inspiration
In 2006 army officer Michele Spencer spent a year in Baghdad's Green Zone, where she lived with the constant drumbeat of helicopter rotors punctuated by the explosions of mortars. She shares the spiritual principles and mind-body practices that guided her through the combat stressors of war abroad and have given her the courage to lead a life of service as an agent of change at home
Connected: 101 Ways to Be of Service and Create Community
Price: $6.99 USD. Words: 21,710. Language: English. Published: December 26, 2012. Categories: Nonfiction » Self-improvement » Motivation and inspiration, Nonfiction » Inspiration » Personal inspiration
Connected is the start to seeing and being a different kind of human being. One in which we take conscious actions, contribute to humanity on a soul level-without the need for anything in return-to be of service and unite people merely for the sake of bringing people together and doing good. It is about stepping away from a "me-focused" agenda and shifting towards a "we-focused" world.
Motives in Ministry: Defining the Proper Motives for Ministry and Service
Series: Christian Leadership. Price: $2.99 USD. Words: 5,450. Language: English. Published: November 7, 2012 by Abundant Truth Publishing. Categories: Nonfiction » Religion and Spirituality » Christian Ministry / General
In this brief study, we will examine the proper motives for Christian ministry and service; and also motives to avoid.
Church--No Spectator Sport
Price: $2.99 USD. Words: 149,530. Language: English. Published: November 1, 2012. Categories: Nonfiction » Religion and Spirituality » Christian Life / Spiritual Growth, Nonfiction » Self-improvement » Personal Growth / General
Every-member ministry is biblically normative. The ascending Lord never proposed that his church become a congregation of spectators! And yet many believers attend church but do not participate in ministry. This book is about discovering and developing the spiritual gifts given by the Holy Spirit for the edification of the Body of Christ. It is biblical, practical and profusely illustrated.
A Gift Unsought
Price: $0.99 USD. Words: 13,350. Language: English. Published: October 30, 2012 by Highland Press Publishing. Categories: Fiction » Romance » Regency, Fiction » Holiday » Christmas
(4.00)
A Regency short story - Alethea had waited her whole life for this chance. The household turned out in best uniforms to welcome the Marquess and Marchioness of Holmwood and their son, the Earl of Payton to Harper Hall. But Alethea was out of uniform for the first time since entering service. She stood proudly in one of Lady Johanna’s cast-off mourning dresses, deliciously bareheaded!