Breaking Free from The Lean Startup Religion: The Service Designer manifesto.
by Tenny Pinheiro
Entrepreneurs must learn to be the masters of their tools and practices, instead of religious followers of them. They need to learn how to build, explore and preserve empathic connections to the people they intend to serve with their solutions. The Lean Startup brings up interesting perspectives but if you are building for relevance, in a service economy, you will need Service Design.