Books tagged: serviceoriented

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Negotiate Anything! Secrets to Make Companies Treat You Fairly
Price: $9.95 USD. Words: 62,850. Language: English. Published: September 13, 2010. Categories: Nonfiction » Business & Economics » Small business and entrepreneurship, Nonfiction » Business & Economics » Consumerism
“Negotiate Anything!” is the culmination of a 30 year longitudinal study of customer service -- a first. It is authored by a husband and wife team. It has two audiences. For consumers, it presents secrets to make companies treat them fairly so they get their money’s worth. For businesses, it teaches them how to pull ahead of the competition by providing excellent customer service.