Books tagged: staff coaching

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Found 4 results

Salon Marketing How To Recruit Professional Staff
Price: $4.99 USD. Words: 2,940. Language: English. Published: January 6, 2015. Categories: Nonfiction » Business & Economics » Sales & selling / management
This is about how the best way of find good professional Staff which will help your business grow. Are you sick and tired of getting staff that take you for a ride, stay a few weeks and then you have to start looking for staff all over again. Are you constantly taking time to deal with disgruntled staff Your staff will now disclose their weaknesses to you
Working Together for Professionals in Health Care: Communication Skills for Collaboration and Teamwork
Price: $9.99 USD. Words: 13,700. Language: English. Published: August 22, 2012. Categories: Nonfiction » Business & Economics » Management and human resources, Nonfiction » Health, wellbeing, & medicine » Healthcare issues
The quality of relationships among coworkers has a profound impact on patient and family experiences. Positive coworker relationships are key to employee engagement, morale and job satisfaction, as well as efficiency and effective service delivery. This book identifies the skills for creating and sustaining harmonious relationships, and includes practice exercises, self assessments and activities.
Achieving Impressive Customer Service: 7 Strategies for the Health Care Manager
Price: $9.99 USD. Words: 79,950. Language: American English. Published: August 10, 2012. Categories: Nonfiction » Business & Economics » Management and human resources, Nonfiction » Health, wellbeing, & medicine » Healthcare issues
Best Seller! This book describes seven powerful strategies critical to service excellence and improving HCAHPS. These strategies are effective, simple, and easy, and can be implemented in your organization immediately. They help you hire for customer service, remove barriers, solicit customer feedback, and install standards, key words, and much more.
Practical Assertiveness for Professionals in Health Care: Skills Key to Personal Effectiveness with Patients, Families, and Coworkers
Price: $9.99 USD. Words: 16,970. Language: American English. Published: August 10, 2012. Categories: Nonfiction » Business & Economics » Management and human resources, Nonfiction » Health, wellbeing, & medicine » Healthcare issues
Assertiveness leads to respectful, supportive relationships, greater employee engagement, and better outcomes. This book helps healthcare employees develop the mindset and language skills for being effectively assertive, not aggressive or passive, in daily interactions with coworkers, patients, and families. It includes case situations, self-assessment tools, and exercises for engaging employees.