The Absolutely Unbreakable Rules of Service Delivery: How to Managed Your Business to Maximize Customer Service, Profit, and Employee Culture

How can you guarantee that your company delivers great service, has a great culture, and still manages to stay profitable? You need to follow certain “Unbreakable Rules” for success. Best-selling business author and coach Karl W. Palachuk draws on more than thirty years of owning and running service-based businesses to present the rules his companies live by. More

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About Karl Palachuk

Karl Palachuk has many books, including Managed Services in a Month, the number one book for managed services on Amazon for the past fifteen years. He has advised business owners in the small business space for over a decade as an international speaker, blogger, Podcast host, and personal business consultant. Karl's storefront for his books, whitepapers, video educational programs, and more can be found at

Outside the world of technology, Karl is also the author of Relax Focus Succeed, a guide to balancing your personal and professional lives and being more successful in both. More information about the book can be found at

Karl runs a series of interactive online courses throughout the year as well based large in part on the content from his books and blogs. These courses are like a quick start guide to everything you need to know about being a successful managed service provider. More information about those courses can be found at

Learn more about Karl Palachuk

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