Ed Rehkopf is a retired hospitality veteran. During his long and varied career, he has managed two historic university-owned hotels, managed at a four-star desert resort, directed operations for a regional hotel chain, opened two golf and country clubs, worked in golf course development, and launched an operations resource website for the hospitality industry.
on May 13, 2012 :
A well written and enjoyable read with a lovely message. Some of the writing is a little clunky with the reader finding out things which the writer has already obviously thought has already been told, but hasn't been. I'll look forward to reading more of Ed's material.
(review of free book)