Help Desk 100 Success Secrets: Need to Know Insights, Tips and Tricks on Computer Help Desk and IT Support, Help Desk Software, Business Benefits, Jobs and Much More

Addresses the top 100 consultancy & education forum questions, with tips & success factors on success with and in Help Desk customer service, management & IT support roles and environments.

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About emereo

Australian-based Emereo Publishing Pty Ltd is a leading provider of IT Service Management titles for ITIL Professional Certification, with an extensive catalogue of course study materials and exam preparation guides underpinned by other key enterprise and vocational development publications available globally in paperback, e-book and e-learn formats. For more information please visit

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