The Manager's Toolbox

This book explains 99 tools described in the book, "Managing from the Heart." These tools are designed to assist managers in the day-to-day "art" of managing their most important asset - their people. Most managers are promoted to that position because they're good at what they do, but are never trained in how to develop a staff that is willing to go to war for their manager. More

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About Manager Development Services

Manager Development Services does one thing and one thing only; we specialize in training managers in the "art" of managing people. We teach managers how to inspire their staffs to become vested in the success of the business and take ownership of their positions. With this, employees become Career-Minded instead of Job-Minded, which means they show up at 7:55 instead of 8:05. They leave their baggage at the door and are proactive and self-managing.

With "ownership," staff understand the principles of interconnectedness and social responsibility - they strive to excel. They understand that everything they do either enhances or diminishes them as a person. They understand that each task, no matter how small or seemly insignificant, adds to their skills, talents, and character. In the truest sense, they are working for themselves, refining their most valuable asset - them.

We teach managers the principles of what we call, "Emotional Engagement." Most managers don't want to get into what they consider "that touchy feely stuff." But let's face it; people are human beings - not automatons. And unless a manager learns how to service his or her staff on a “human being” level, “that touchy feely stuff” will undermine his or her department. Success in business is all about relationships. Make raving fans of your staff and they will be willing to go to war for you.

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