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Dale lives with his wife Jeanne in Granbury, Texas (just southwest of Ft. Worth). He is originally from Minnesota but has lived in Texas since 1981. He worked at a major computer company for most of his career.
Dale has worked in a product development environment for over 40 years in a variety of roles including technical writing, editing, management, project management, and quality management. His job responsibilities have included helping other departments improve their operations. He has helped them clearly identify and write out improvement goals and then make the operational changes to help reach the goals. Then he has helped them learn to measure their progress to ensure the changes actually move them toward the goals.