Available formats: epub mobi pdf rtf lrf pdb txt html
I am a senior instructor in healthcare communications for the Department of Pediatrics at the University of Colorado School of Medicine. My area of expertise is patient-provider communication --specifically, challenges related to cross-cultural, limited English proficiency, and low health literacy communication. I train residents, faculty, staff, PAs and nurses at The Children’s Hospital of Colorado and across the Anschutz Medical Campus. In addition, as Director of Healthcare Communication for Colorado Children’s Healthcare Access Program, I travel extensively statewide training health care professionals in private practices and rural health clinics to improve communication with patients and families from all cultural backgrounds. With over a decade's experience as an interculturalist specializing in healthcare, my books provide reading audiences with a skill-based approach to using communication in the service of reducing health disparities for at-risk populations.