Dining Out: How to Operate a Profitable Restaurant and Keep Your Customers Coming Back

Eating out has gone downhill. What has happened to our culture in the way we dine out? What happened to old fashioned customer service and customer satisfaction? In this book, the goal is to open your eyes, not only as an owner of a food establishment but also as a customer. This book will show you how to run a welcoming eatery that will keep your customers coming back and telling their friends. More

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Words: 13,380
Language: English
ISBN: 9781310928826
About Sharon Suffolk

Sharon Suffolk has loved dining out at various types of restaurants all her life, and has traveled the world for many years tasting varied cuisines, from local food trucks to fine dining restaurants in Bali, Singapore, Australia, Monte Carlo, Rome, London or a private luau on the beaches of Hawaii.

She is a self-taught gourmet chef and has 50 years of experience in the restaurant business, including waitress, bartender, hostess or selling to the restaurant industry. She wants to bring back old-fashioned customer service, cleanliness and class to dining out. She believes you don’t have to settle for less just because times have changed, and has a passion to help restaurant owners improve their profitability by meeting her high standards. Sharon is a married mother of three, a grandmother of six, and has lived in Michigan for 30 years. For the past 10 years, she has owned and operated Good Boy Events, a Michigan based event production company. Owning/operating a restaurant or organizing a Marathon, they both take the same amount of energy and passion.


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