How to Write Sensitive Letters and Win Results! Great for Grievances, Complaints, Corrections and Changes

Admit it! There are times we need to express our angst—in writing. When a person's conduct, or a situation upsets us—an email can be your messenger of mercy. BUT, writing an emotional email can be challenging. This handbook offers examples, templates, word lists, and step-by step guidelines to write letters that work. Don't get personal -- go professional. Let this book show you how! More

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About Patty Ann

Patty Ann is the creator of Patty Ann's Pet Project which is a 501(c)(3) for animal welfare. Please visit http://PattyAnn.net for details on the Pet Project and about Patty Ann's Passions.

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