Customer Service and the Imitation of Christ

A professor accepts a job in a customer service call center and discovers why it's so hard to find good service. His faith helps him to overcome these obstacles. More
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About Ronald R Johnson

Ronald R. Johnson has a PhD in Philosophy from Saint Louis University and teaches at Spring Arbor University in Michigan (USA). He also has extensive experience working in customer service call centers, both as a frontline CSR and as a manager. He has published articles in The Congregationalist, Religious Studies, Philosophy and Rhetoric, The History of Philosophy Quarterly, Philosophy Now, The Way of St. Francis, and Alive Now. He has devoted his life to finding points of contact with God in the secular world. He lives with his wife Nancy and daughter Emily in Portage, Michigan.

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