Reframing and Its Uses: An Effective Tool in Dispute and Conflict Resolution

This book discusses the mediation and dispute/conflict resolution tool, called "reframing." The scope of this book is limited to the technique of rephrasing statements and concepts in order to advance the goal of reaching an agreement and resolving conflicts and disputes. The book will review six reasons for using the reframing tool and provide relevant examples for its use. More

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About John Livingood

John Livingood has substantial experience in executive level management positions and more than thirty years experience in labor-management relations. He is an experienced advocate, neutral, arbitrator, mediator, and hearing officer in both the public and private sectors, including transportation, health care industry, manufacturing, education, etc., handling commercial, employment discrimination, Americans with Disability Act (employment and public accommodations), and labor-management issues.

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