Video Conference Solutions Engineer's Guide
A must have guide for collaboration engineers who wish to increase their knowledge and troubleshooting abilities with regards to collaboration endpoints and infrastructure. This e-book is also an excellent resource for a System Integrator (SI) who regularly deploy video conferencing solutions for their customers. More
The popularity of video collaboration systems have grown exponentially over the past decade. Due to the advances in technology and the lower capital investment needed for these solutions, more organizations can afford to purchase these solutions. The return on investment outweighs the capital cost that organizations need to invest in these products. Over a long period, the benefits of collaboration systems can be measured with the increase of productivity and synergy. Video Collaboration Engineer’s Guide will introduce the technologies and terminologies used by these collaboration systems to engineers so that they can better understand and troubleshoot potential problems at their customer sites.
The e-book is divided into three sections which focus on different aspects of video collaboration. The first section focuses on providing engineers with the knowledge and understanding they need to setup and troubleshoot collaboration systems. The second section focuses on providing information on collaboration endpoints to engineers so that they can identify which collaboration system provides the best solution for their customer. The third section introduces collaboration infrastructure to the reader. By understanding the different infrastructure solutions in the marketplace, Engineer and System Integrators can provide customers a broad solution for their collaboration needs.
In section two (collaboration endpoints), a list of common issues experienced by Polycom and Cisco endpoint users is provided. This list is extremely comprehensive, and it sets this e-book apart from other resources on the internet. Engineers and easily search through this list of common problem and find the solution that fits the problem they are facing onsite.
Available ebook formats: