How to Implement SAP SD- Sales Return, Sales Value Credits and Debits Process for ICT Service Corporation

This E-book is to describe the process of managing Sales Returns with many Scenarios: Credit Customer for Price Adjustment for physical goods not returned, Goods returned are stocked items therefore keeping the item that was returned in remarketing and send the customer a credit, Goods returned are under warranty and SALES VALUE CREDITS AND DEBITS PROCESS. More

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About David Jones

Innovative and Disruptive Technology Thought Leader with more than 18 years of successful track record of delivering and executing global and complex business transformation initiatives for multiple global clients with special focus in High Tech and Manufacturing Industry sectors. Continue to serve Global, Fortune 500, and mid size firms in various capacities such as Delivery Leader, Delivery Quality Assurance, and Solution Architect. Focused on Innovative Technology and Business Operations, Business Re-engineering and Large Scale System Deployments. Delivering innovative customer solutions focused around Customer Experience, Cloud & SaaS, Call Center, eCommerce (B2B & B2C), Mobility, & Product Management.

High tech (Software & Semiconductor Manufacturing) Subject Matter Specialist recognized for successfully delivering cutting edge best practice based solutions to premier High tech clients. In-depth and hands on understanding of entire 'Lead to Cash' business process in SAP Cloud for Customer (C4C), hybris eCommerce, SAP ECC, and SAP CRM.

Specific focus areas include Cloud deployment integration options (Hybrid Vs Standalone), Configure, Price and Quote (CPQ), Product Configuration (Make to Order & Engineering to Order), Revenue Recognition etc.

Domain Expertise: hybris eCommerce, SAP C4C - Cloud for Customer, SAP ECC 6.0 - Sales and Distribution (SD) including Pricing, Sales & Service contracts, Payment card processing, Rev Rec, Variant Configurator, Manufacturing, 3PL, Logistics, and Billing. SAP E-Commerce (B2B & B2C), IPC, SAP CRM 7.0 - Sales, Service, and Marketing

Also in Series: How to Implement SAP ERP for ICT Corporation

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