Mr. Stambouli has managed to speak to both the strategic and the human sides of organizations, which I liken to uniting the right and left hemispheres of the brain. Both the content and the delivery style allowed me to understand more than I have from other authors in this field. His chapters on listening literally changed the direction of my doctoral research, which is in listening. I realized that I no longer needed to write the book I thought I was going to write -- Stambouli does it better than I ever could have. I highly recommend this book for its readability and its straightforwardness, qualities I really appreciate from any author.
(reviewed the day of purchase)