African Igloos and Public Service Heroes
A practical guide for how to achieve fairness and effectiveness in UK public services More
Would you build an igloo in Africa? The UK public sector spends billions every year doing the equivalent. Citizens do not get the support they need. Politicians of any stripe seem powerless in the face of the grinding leviathan machine that is the public service system. If you are an MP, a councillor, or a senior manager; if you manage public services or work on or with the front line, this book is for you. If you work in health, regeneration, housing, benefits, social services, education, enterprise support - any part of the public sector - it will help you see where the problems are, and how you can help take a lead in solving them.
This is a book for our time when public funds are now in short supply; it shows how to stop spraying money at problems and grip the practical details. Latchford offers encouragement to all those who work in the public sector and are fed to the teeth of inefficient, impersonal and rule bound cultures. He shows us “a good way to spend life” through a new and honourable vocation.
Essential reading for ‘Big Society’ enthusiasts and those rare politicians who are interested in what is actually going on in the bowels of the ship of State when, as a Minister, they press the green button! --Lord Mawson (review in the House Parliamentary Magazine)
Making the public sector more efficient, more responsive and more modern is one of the great challenges in this country. Politicians and administrators alike will benefit from this book, which gives a series of practical proposals, based on real-life examples, to improve public services. Peter Latchford has made a significant contribution to helping us grapple succesfully with this complex and difficult issue. --Damian Green MP
Peter Latchford's passion for public service weaves its way through this trenchant and practical guide to how to achieve fairness and effectiveness. He is a master at illustrating the big idea with practical experience. This is truly inspiring guide to public service reform. --Simon Fanshawe, Author and Broadcaster
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