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Roberta Cava is the author of twenty-five non-fiction and five fiction books. Her book Dealing with Difficult People has been an international best-seller since 1990 (23 publishers - in 17 languages). She has presented her Dealing with Difficult People seminar to over 55,000 participants, but is now retired and lives on the Gold Coast of Queensland. She's the Chairperson for the new Gold Coast North Crime Stopper Volunteer Area Committee and has received several awards for her tireless work to fight crime on the Gold Coast.