Customer Service that Works

Giving better customer service is a must for companies in this age of zealous completion between firms not only for in-person sales but for on-line sales as well. Do you have a call centre? Is it satisfying your clients, or does it leave them furious at the lack of attention to their problems? How does your company measure up? More

Available ebook formats: epub mobi pdf lrf pdb txt html

First 5% Sample: epub mobi (Kindle) lrf more Online Reader
About Roberta Cava

Roberta Cava is the author of 30 books. Two of them are international best-sellers. Her Dealing with Difficult People book was published in 1990 (23 publishers in 17 languages). She was born in Canada but now lives on the Gold Coast of Queensland, Australia.

Learn more about Roberta Cava

Also by This Author

Also by This Publisher

Reviews

This book has not yet been reviewed.
Report this book