Coalescent Management of Diverse Operations

The book outlines a system to coalesce diverse activities into a cohesive team, using common broad expectations for subordinate units that will benefit their customers. It utilizes a customer rating system for feedback on specific services. Although equally applicable in the private sector, it is most effective in the public sector, where customer service is sometimes less responsive. More
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About Terry Eade

Dr. Eade has a BA in economics from Central Washington University, an MBA in business administration from the University of Utah, and a PhD in higher education econometrics from the University of Washington. His professional career has included being an Air Force Squadron Commander, a Chief Fiscal Officer, a college Vice President, and the Commandant of a leadership academy. He has taught college classes in both management and finance. As a management consultant he trained managers and was a keynote speaker at various conventions. Dr. Eade is also an experienced poker player, a snowbird, a golfer, a motorcycle rider, and an author.

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