Two Types of Collaboration
And Ten Requirements for Achieving Them
Billy Cripe, Fishbowl Solutions
Copyright 2010 Billy Cripe
Collaboration comes in two distinct types, social and informational. While social collaboration seeks to bring people together, informational collaboration seeks to bring people and systems and information together. Social collaboration is inherently intentional – it is governed by a goal or purpose. Informational collaboration is accidental – I may not know who you are and I may use some information you produced in ways that you never imagined. Enterprise Information Management architectures must take both kinds of collaboration into account. This eBook examines Intentional Collaboration and Accidental Collaboration and outlines ten key considerations for designing and using a system that is not only aware of people and their social goals but also of information and how it might be used in powerful, though unforeseen, ways.
Collaboration comes in two flavors: Accidental and Intentional. Enterprise 2.0 technologies have become very good at facilitating intentional collaboration. They are meeting us where we are at and linking people across distances, across political spectra, and across expertise domains.